A cut in the Internet service provider CenturyLink caused a
failure in the operation of the 911 national emergency telephone throughout the
state of Washington, as reported by
Cowlitz County. (Thief is trapped in an
'escape room' and calls 911 to be rescued)
"CenturyLink engineers have identified the network element that was affecting the services to customers and is addressing the issue to restore its operation, we estimate that services will be restored in 4 hours,” reads the message from the telecommunications company.
The disruption began after 12
pm ET on Thursday, according to the CenturyLink status page, and continues to cause disruption to 911
call centers. Some states have seen their services restored. CenturyLink did
not say what caused the interruption, but said in its latest update, around 11
am ET on Friday, that the company said it was " seeing good progress, but
our service restoration work is not complete."
In a tweet,
CenturyLink added that it was "working tirelessly" until the affected
systems get back online and work. CenturyLink, one of the largest telecommunications providers
in the US UU., Provides Internet and telephony services to the main cellular
telephone companies, including AT & T and Verizon. Data center or fiber
problems can have an impact on other companies
since they eliminate the service and cause blackouts at the cell site.
Many CenturyLink customers reported hearing the busy signal
when they called 911.
The Associated Press reported that the interruption of
communications was not limited to normal users, but also complained to
government institutions, including medical centers.
In addition, other areas of the country, including parts of Arizona, Idaho, and
Missouri, have also been affected by the
service cut, according to the AP. It is reported that some ATMs do not work in
the states of Idaho and Montana.
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