Friday, December 28, 2018

911 emergency failed due to CenturyLink service break

911, Emergency, CenturyLink, Technology, Internet,


A cut in the Internet service provider CenturyLink caused a failure in the operation of the 911 national emergency telephone throughout the state of Washington, as reported by Cowlitz County. (Thief is trapped in an 'escape room' and calls 911 to be rescued)
"CenturyLink engineers have identified the network element that was affecting the services to customers and is addressing the issue to restore its operation, we estimate that services will be restored in 4 hours,” reads the message from the telecommunications company.
The disruption began after 12 pm ET on Thursday, according to the CenturyLink status page, and continues to cause disruption to 911 call centers. Some states have seen their services restored. CenturyLink did not say what caused the interruption, but said in its latest update, around 11 am ET on Friday, that the company said it was " seeing good progress, but our service restoration work is not complete."

In a tweet, CenturyLink added that it was "working tirelessly" until the affected systems get back online and work. CenturyLink, one of the largest telecommunications providers in the US UU., Provides Internet and telephony services to the main cellular telephone companies, including AT & T and Verizon. Data center or fiber problems can have an impact on other companies since they eliminate the service and cause blackouts at the cell site.

 Many CenturyLink customers reported hearing the busy signal when they called 911.

 Residents of California and New York, especially the western states, complained about the interruption of telecommunications services, the Associated Press reported. The company said on its Twitter page that it had committed to interrupting the communication, and the specialists were working to repair the damage.

The Associated Press reported that the interruption of communications was not limited to normal users, but also complained to government institutions, including medical centers.
In addition, other areas of the country, including parts of Arizona, Idaho, and Missouri, have also been affected by the service cut, according to the AP. It is reported that some ATMs do not work in the states of Idaho and Montana.

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